Best Digital Account Opening Software

As consumers in the U.S. continue to favor digital products, brick-and-mortar businesses, including banks, must adapt to this growing trend. According to a recent national survey by the American Bankers Association (ABA), 71% of consumers now prefer to manage their bank accounts through mobile apps or computers.

If your institution isn’t leveraging an online account opening platform, you are likely missing out on significant deposit growth opportunities.

Not all digital account opening (DAO) platforms deliver the same results. Key factors like customization, integrations, security, and other unique features can greatly impact the user experience.

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One often-overlooked feature that can be the key to a comprehensive strategy that increases digital deposits is integration with Google Tag Manager. Its inclusion can mean the difference between a cohesive, data-driven approach and a fragmented strategy built on incomplete insights.

Synchronize Your Digital Banking Strategy

Google Tag Manager (GTM) is an important tool needed to track digital advertising metrics and gain valuable insight on ROI. With it, you can track your Paid Advertising and Organic (SEO) visitors as they navigate from your website to the Online Account Opening Platform and continue to track if they complete an application.

Without Google Tag Manager implemented on the OAO Platform, you lose sight of your organic and paid traffic when they leave your site. Most OAO platforms can report on accounts opened, but you’ll be unable to tie those into your digital advertising efforts effectively.

This is important for evaluating the value you’re getting out of your digital advertising efforts, as well as helping refine your digital marketing strategy. For example, with GTM implemented on your OAO platform, application completion metrics will be sent to Google Ads which can use the data to optimize and fine-tune your campaign to target customers more likely to complete those applications.

Without GTM integration you’re not only missing out on measuring you’re your digital advertising campaigns, but you’re also missing out on optimizing those campaigns for better success.

Digital Account Opening Platforms and GTM Integration

Given the importance of integrating Google Tag Manager (GTM) with the website hosting your Online Account Opening (OAO) platform, we’re often surprised by how frequently banks and credit unions are told this integration is not possible.

While there are certainly other factors to consider when choosing an digital account opening platform for your financial institution, we strongly recommend prioritizing GTM compatibility. To make this easier, we’ve divided our comprehensive list of OAO platforms into two categories: those we have confirmed as GTM-capable and those where we have not yet verified integration.

Online Account Opening Platforms With Verified GTM Integration

Narmi

Narmi understands the importance of optimizing the customer-funnel and provides full-integration with Google Tag Manager so you can track the effectiveness of your ad campaigns and optimize bid-strategy to target customers most likely to convert and open an account. Their online account opening platform allows banks to improve customer experience, providing a user-friendly interface similar to online shopping that customers new and old can understand easily.

Unique Selling Points: Show multiple products so users can shop for the best account(s) to suit their needs while allowing ads to deep link to the most relevant product. Customizable interface to synchronize the platform with your brand for a seamless experience. Simplifies in-branch experience so you can help customers open an account quickly in-branch, through a call center, or in the field.
Integration: Integrates with Google tracking software to optimize marketing efforts as well as integrating with major partners and providing multiple funding options for users to fund accounts with the method best suited for them (including credit or debit card which is now a preferred method for funding a new deposit account).
Scalability: Narmi helps financial institutions maximize account openings for checking and savings products with open-data and A/B testing capability as well as automated processing that helps reduce extra work for compliance. Dashboards allows you to get a better view of customers as well as customize your experience to set funding limits and analyze customer decisions.
Compliance: Best-in-class fraud prevention reduces manual review time and verifies new users while providing transparent data to enhance your security processes. Narmi also allows financial institutions to integrate with popular fraud prevention tools.

Bottomline

Bottmline’s account opening platform focuses on simplifying the account-opening experience and maximizing application security. Mobile flexibility allows for full account opening on any device.

Security Features: Real-time identity verification & fraud monitoring provides robust security through passive identity verification and continuous fraud monitoring
Operational Efficiency: Minimizes manual workload through integration with over 20 banking systems.
Unique Features: Uses machine learning API to deliver services and experiences more quickly and cost effectively.

MeridianLink

MeridianLink® Opening stands out with features like robust identity verification, OFAC checks, and seamless e-signature integration. It offers deep integration with MeridianLink® products for intelligent cross-selling and a frictionless, mobile-first experience, enhancing consumer engagement.

Security Features: Fraud reduction. Utilizes advanced verification products to minimize fraudulent applications and improve security.
Operational Efficiency: Dynamic automation reduces manual work and speeds up decision-making with configurable workflows.
Unique Features: Mobile-first digital experience provides a seamless experience across devices, enhancing user engagement.

MANTL

MANTL’s account opening platform focuses on delivering a seamless and efficient onboarding experience. It includes features like automated KYC/AML checks, customizable workflows, and integration with core banking systems.

Unique Selling Points: Provide intuitive and seamless online account opening with realtime syncing to backoffice systems.
Compliance and Security: Monitor your compliance program and improve regulatory exam preparation
Operational Efficiency: Seeks to provide faster, more cost-effective growth to raise deposits.

Access Softek

Access Softek’s Digital Online Account Opening platform simplifies the account opening process with AI and machine learning. It provides a seamless, secure experience for both individuals and businesses, integrating advanced analytics and third-party services for personalized and efficient client interactions.

Unique Selling Points: Seeks to simplify account opening process with customizable solutions.
Customer Experience: Create customized client experience with in-platform reporting.
Operational Efficiency: In-platform analytics and testing allows for continuous improvement of the client experience through demographic analysis and A/B testing.

Terafina

NCR Terafina’s Consumer Deposits module provides a streamlined and versatile platform for opening various deposit accounts. It enhances customer experience by offering a quick, secure application process and integrates seamlessly with multiple funding options and cross-sell opportunities.

Unique Selling Points: Allows customers to apply for multiple products with integrated funding options.
Compliance and Security: Built on secure, compliant cloud platform.
Operational Efficiency: Allows the addition of cross-sell opportunities directly within the application process.

Finastra/Originate

Finastra offers a digital account opening solution with features such as automated identity verification, compliance management, and real-time data integration. The platform aims to streamline the onboarding process and reduce operational costs.

Unique Selling Points: Provides consolidated platform for loan, mortgage and deposit account applications.
Operational Efficiency: End-to-end automation improves the application process for mortgages, loans, and deposits, reducing manual tasks and errors.
Compliance and Security: Designed to meet ADA compliance and mobile-use best practices

Online Account Opening Platforms Without Verified GTM Access

As OAO Platforms are constantly being updated, we can’t say for sure whether these platforms lack access, however we do our best to track the OAO platforms we encounter with our banking institution clients.

We are currently unable to confirm the current GTM integration status of these platforms.

Jack Henry

Jack Henry’s digital account opening platform enables financial institutions to expand and grow by offering fast, secure, and automated applications. With flexible, configurable solutions, it supports market expansion beyond physical branches and leverages pre-built integrations with leading identity verification and funding fintechs. The platform drives deposit growth, reduces application abandonment, and allows institutions to launch digital-only brands to reach new audiences without the need for additional branches.

Security Features: Offers robust security with pre-built integrations for top-tier identity verification and secure funding processes.
Operational Efficiency: Enhances efficiency by automating application processes and reducing application abandonment rates.
Unique Selling Points: Supports launching digital-only brands, allowing institutions to expand their market reach without additional physical branches.

CSI

CSI’s Digital Account Opening solution provides a secure and user-friendly platform for customers to open accounts online from any device. It integrates seamlessly with core banking systems to enhance digital acquisition and onboarding, improving customer engagement and reducing operational costs.

Security Features: Real-Time Identity Verification ensures secure customer verification and compliance checks.
Operational Efficiency: Fast navigation and instant access offers a user-friendly process with quick online account setup.
Unique Selling Points: Core-Integrated System enhances the bank’s digital presence and procedures by integrating directly with core banking systems.

Abrigo

Abrigo offers a digital account opening solution that emphasizes compliance and security. The platform includes features such as automated risk assessments, secure data handling, and a user-friendly interface.

Unique Selling Points: Provides expedited account opening process for competitive edge.
Integration Capabilities: Integrates with Sageworks to improve experience and reduce data redundancy.
Scalability: Automates account origination process and eliminates manual work with multiple features.

FintechOS

FintechOS offers a digital account opening solution designed to provide a fast, intuitive experience for customers across multiple channels. It enhances operational efficiency by automating key processes and ensuring compliance while allowing institutions to deliver personalized, high-quality experiences. The solution supports rapid implementation and adaptation to market changes, making it a competitive tool for banks and financial institutions.

Security Features: Automates KYC, AML, and account funding processes using existing data and leading third-party providers to ensure compliance.
Operational Efficiency: Provides a seamless, omnichannel account opening experience that allows applicants to start, stop, and continue their applications across different channels without repeating steps.
Unique Selling Points: Enables tailored product suggestions and value-added offers, adapting quickly to market changes and competitive pressures.

Newgen

Newgen seeks to deliver account opening software built for modern times so users can open accounts anywhere, pause and restart with simple, frictionless ease.

Unique Selling Points: Handles all account opening products such as savings, checking, CDs, IRA, MMA and HSA in a single platform. Provides customized dashboards with AI insights.
Integration: Newgen integrates with core banking systems, payment gateways and third party IDV/IDA vendors. It is unclear if Newgen provides Google Tag Manager connectivity to optimize marketing efforts.
Scalability: The Newgen OAO provides resources and data that helps all bank roles from the CEO & COO to compliance and marketing.
Compliance: Automatic risk assessment through integration with fraud check software and comparison with OFAC databases.

Onespan

OneSpan streamlines account opening with digital ID verification and eSignatures, enabling faster customer acquisition and reducing abandonment. It enhances customer experience, strengthens compliance, and combats identity fraud, all while integrating seamlessly into existing systems. Trusted by leading financial institutions, OneSpan offers a flexible, secure solution for modernizing account opening processes.

Unique Selling Points: OneSpan includes digital ID verification and eSignatures to streamline deposit account opening and provide security and streamline fraud prevention. Mobile ID capture speeds digital customer acquisition.
Scalabiilty: Automated data capture through smart forms and OneSpan Sign streamline customer data collection while removing the need for physical documents.
Compliance: Identity verification is achieved digitally while their app provides an extra layer of security.

Alkami

Alkami’s digital account opening solution provides quick, seamless onboarding for retail and business accounts, allowing applicants to open and fund new accounts in under three minutes. It offers mobile-first applications, real-time identity verification, and multiple funding options to enhance user experience and drive conversions. Additionally, it supports cross-selling, dynamic document generation, and streamlined back-office operations, helping financial institutions grow deposits and strengthen operations.

Security Features: Utilizes real-time identity verification with Non-Documentary Customer Identification methods to ensure secure and compliant onboarding. Employs a multi-layered approach to fraud prevention, including dynamic document generation and electronic signatures.
Operational Efficiency: Automates account creation and integration with core systems, reducing manual entry and operational costs. Streamlines back-office operations by transferring data seamlessly from applications to core systems and enhancing onboarding with real-time account creation.
Unique Selling Points: Provides configurable digital storefronts with informative product pages and cross-selling capabilities, allowing users to explore and select from various account types and financial products.

Apiture

Apiture’s Digital Account Opening solution enables banks and credit unions to drive deposits by offering an end-to-end process for opening and funding accounts online. It supports identity verification, KYC screening, and external account verification, while integrating with core systems for instant account creation. The solution is highly configurable, supports both consumer and business accounts, and includes an admin tool to streamline application review and fraud detection.

Security Features: Includes comprehensive identity verification, KYC screening, and external account verification to ensure secure and compliant account openings. The system also evaluates device, IP address, and credit scores to detect potential fraud.
Operational Efficiency: Facilitates end-to-end account opening with instant core integration for user and account creation. Features an administrative tool for easy application review and adjudication, reducing manual processing.
Unique Selling Points: Enables immediate account usage across devices (laptop, tablet, mobile) and integrates seamlessly with core banking systems.

Backbase

Backbase Digital Onboarding offers a fast, automated account opening experience with funding options and instant digital banking access. It offers a configurable multi-product bundles to drive higher product adoption and allows customers to quickly transition from onboarding to active digital banking, including virtual card and wallet provisioning.

Security Features: Integrates KYC/AML verifications with pre-configured compliance tools and allows for automated decisioning to ensure secure and compliant account opening.
Operational Efficiency: Optimizes account opening with Straight-Through-Processing (STP) for faster, automated routing and reduces operational costs. Provides seamless integration for instant account funding and management.
Unique Selling Points: Enables instant digital banking access and up-front funding options to enhance customer experience and increase digital adoption. Supports smooth transition from onboarding to self-servicing digital banking apps, including virtual card and wallet provisioning.

Ncino

nCino’s Deposit Account Opening solution offers the application process across multiple channels, and improves efficiency by eliminating data re-entry. It improves efficiency with automated identity verification and risk decisions, supports compliance, and provides valuable insights for growth and cross-selling.

Security Features: Utilizes automated identity verification and integrates with multiple data sources to meet KYC and AML requirements, ensuring secure and compliant account opening.
Operational Efficiency: Enhances operational efficiency by simplifying the account opening process, reducing manual review time, and leveraging data analytics for smarter decision-making.
Unique Selling Points:Supports seamless cross-selling and relationship-building through transparent workflows and dynamic CRM.

Mitek Systems

Mitek’s Mobile Verify™ revolutionizes digital account opening by using facial recognition and document verification to simplify ID authentication. This technology reduces customer drop-off and acquisition costs by allowing users to quickly verify their identity using a smartphone or tablet, ensuring compliance with data privacy and regulatory standards. It can be applied across various financial products, enhancing convenience for today’s mobile-first consumers.

Security Features: Uses advanced facial recognition and identity document verification technology with Mobile Verify™ to ensure secure and compliant ID verification during the application process.
Operational Efficiency: Simplifies and speeds up the account opening process by allowing customers to verify their identity using a smartphone or tablet, reducing manual steps and lowering acquisition costs.
Unique Selling Points: Mobile Verify™ provides a seamless, mobile-first ID verification experience.

Backbase DBP

Backbase Digital Onboarding simplifies account opening by removing roadblocks and providing instant funding, enhancing customer acquisition. It offers a fast, intuitive process with integrated KYC and AML verifications, and automation for efficient onboarding and compliance. The platform also supports compelling cross-sell opportunities and streamlined decision-making to drive revenue and reduce operational costs.

Security Features: Integrated KYC and AML compliance with pre-integrated regulatory tools or customizable options, ensuring automated and secure decisioning.
Operational Efficiency: Streamlined, high-automation onboarding process with Straight-Through-Processing (STP), reducing operational costs and expediting account opening.
Unique Selling Points:Case Manager for efficient manual task handling and progress monitoring. Composable onboarding with modular components and ready-to-use templates.

Digital Banking Software Hub by Crealogix

CREALOGIX Digital Hub is a neobanking solution that enhances the entire customer journey, from opening accounts to managing mortgages, business banking, and investments. It provides a seamless, personalized digital experience throughout the financial lifecycle, ensuring high-quality service at every stage.

Security Features: Ensures compliance with regulatory requirements through automated notifications and OFAC checks, with regular updates to meet new regulations.
Operational Efficiency: Streamlines the account opening process with a unified system for all account-related tasks, reduces redundant data entry, and integrates seamlessly with deposit systems, enabling quick setup and updates.
Unique Selling Points: Customizable workflows for different products, seamless integration of new features, and the ability to manage account maintenance and funding in one place.

Digital Bank OS Finshape

Enhance customer onboarding with a fast, secure, AI-powered process that reduces churn and ensures a signed contract in minutes. The solution addresses high dropout rates and user frustration by offering a seamless experience across any device and supporting over 1,000 IDs from 50+ countries. It replaces outdated manual operations with efficient, future-proof technology for a smooth onboarding journey.

Security Features: Provides secure onboarding with biometric verification and automated document recognition to prevent fraud and ensure compliance.
Operational Efficiency: Improves operational efficiency by eliminating paper-based processes, reducing average time-to-contract to 5 minutes, and cutting relationship management costs by up to 80%.
Unique Selling Points: Includes global reach with support for over 1,000 IDs from more than 50 countries, automatic document scanning and pre-filling, and seamless digital contract signing with biometric checks.

Appzillon Digital Banking

Appzillon’s Customer Onboarding Solution transforms how banks and financial institutions engage new customers with a seamless, efficient onboarding process. It features advanced technology for capturing data, managing documents, and personalizing interactions, all while ensuring robust security and adaptability across channels. This solution enhances customer satisfaction, speeds up time-to-market, and supports business growth.

Security Features: Provides a safe and secure banking environment with advanced AI-driven features and robust administration tools.
Operational Efficiency: Enhances operational efficiency through its microservices architecture, low-code development, and CI/CD pipelines for quick deployment and integration.
Unique Selling Points: Includes an omnichannel platform for a consistent user experience, AI-powered chatbot, and personalized product recommendations, ensuring a seamless and engaging digital banking experience.

eBankIT

ebankIT’s digital account opening solution streamlines registration and onboarding, accelerating deposit growth and improving client retention. It offers a mobile-first experience with robust security measures, including KYC and instant identity verification, while enabling multiple-account management and reducing operational costs through automated processes.

Security Features: Implements robust KYC, document generation, and instant identity verification with multi-layered security to ensure a swift and secure onboarding process.
Operational Efficiency: Automates data transfer between core banking systems and digital channels, reducing operational costs and friction by enabling instant account registration without manual entry.
Unique Selling Points: Supports mobile-first account opening, account aggregation for managing multiple accounts in one place, and features that reduce abandonment rates and enhance customer relationships.

Tenemos

Temenos Infinity offers a cutting-edge digital account opening solution that allows financial institutions to complete the account setup process in just 90 seconds. This rapid process improves conversion rates significantly, helping institutions turn more prospects into customers compared to industry averages.

Security Features: Provides end-to-end digital account opening with advanced security measures to ensure a safe and compliant process.
Operational Efficiency: Enables financial institutions to increase prospect-to-customer conversion rates to over 65%, compared to the industry average of 30%, by streamlining the account opening process.
Unique Selling Points: Delivers a next-generation account opening experience with the ability to open and fund new accounts in just 90 seconds, reducing application drop-off rates and enhancing user satisfaction.

Veritran

Veritran platform provides a comprehensive solution for remote digital onboarding, having successfully completed over 20 million secure onboardings globally. It supports customer registration across more than 190 countries, ensuring traceability, compliance, and a seamless user experience.

Security Features: Offers 100% secure experiences with certified solutions, including facial biometrics and ID validation against national registries.
Operational Efficiency: Simplifies and automates customer registration, reducing costs and enhancing regulatory compliance.
Unique Selling Points: Provides a global onboarding experience, supports biometrics reuse for sensitive use cases, and includes a detailed Back-Office module for monitoring and managing user activities.

NCR Voyix

The NCR Voyix Omnichannel Sales Platform offers a unified onboarding and sales experience across multiple channels and products, enabling banks and credit unions to simplify account opening and loan applications for both consumers and businesses. The platform is designed to boost sales conversions, improve user experience, and optimize business performance through continuous innovation and data-driven insights.

Security Features: Ensures secure delivery of compliance documents and provides a comprehensive audit trail with operational reporting and dashboards.
Operational Efficiency: Features a robust API library with over 100 pre-built integrations, accelerating time to market and boosting sales conversions by 18-35%.
Unique Selling Points: Offers a customer-centric design with advanced insights analysis for personalized cross-sell recommendations and a consistent, unified experience across all channels and devices.

FIS Digital Finance

FIS Digital One Account Open offers a seamless, fast, and paperless account opening experience, enabling customers to apply for, fund, and open new accounts digitally in 5 minutes or less. The platform is designed to meet the growing demands of customers by providing a convenient, anytime, anywhere solution that eliminates the need to visit a branch.

Security Features: Ensures secure digital transactions throughout the account opening process.
Operational Efficiency: Streamlines account opening with a fast, frictionless process that significantly reduces the time and effort required, enabling account creation in 5 minutes or less.
Unique Selling Points: Provides a fully digital, cross-device experience that meets customer demands for convenience, allowing account openings at any time and from any device.

FiServe

Fiserv’s account origination solution allows consumers to open accounts online anytime, providing a seamless, omnichannel experience. It automates the account application process, facilitating easy transitions between single and multiple account origination. Additionally, it offers cross-selling opportunities, helping financial institutions grow their account holder portfolio by pre-qualifying and promoting additional services to new account holders.

Security Features: The platform automates account origination, reducing the risk of errors and ensuring a secure, consistent application process across all channels.
Operational Efficiency: Improves productivity and back-office efficiency by minimizing manual processes traditionally associated with account origination.
Unique Selling Points: Offers omnichannel capabilities for a seamless user experience and enhances consumer engagement through cross-selling opportunities and digital enrollment.

MX (MoneyDesktop)

MX provides fast and secure account opening solutions shortening the process for financial providers while reducing fraud and risk. The platform helps consumers to easily open and fund new accounts, reducing drop-off rates and enhancing the user experience through secure, tokenized OAuth connections for account verification and funding.

Security Features: Utilizes tokenized OAuth connections to confirm account information and avoid sharing credentials, ensuring the highest security standards.
Operational Efficiency: Decreases drop-off rates by simplifying the account opening process and enabling instant account verification, reducing reliance on error-prone microdeposits.
Unique Selling Points: Offers seamless integration with API data requests to power account owner identity verification, transaction history, and balance checks, enhancing the overall account opening experience.

Kasasa

Kasasa’s INMO® Account Onboarding streamlines the account opening process by offering an efficient, all-in-one solution that allows consumers to open and fund accounts quickly, whether online or in-branch. INMO enhances operational efficiency by automating verification, documentation, and decision-making, leading to higher completion rates and improved user experience across multiple channels.

Security Features: Automatically generates FIS QualiFile® and Socure IDV reports for identity verification, ensuring secure and compliant account openings.
Operational Efficiency: Revolutionizes back-office processes by simplifying document sharing, automating consumer information verification, and providing decision-making recommendations.
Unique Selling Points: Offers omnichannel capabilities, allowing consumers to open and fund accounts on any device with multiple funding options, including debit cards, ACH payments, and cash deposits at branches.

Getting The Most Out Of Your Digital Banking Strategy

As a digital marketing firm that specializes in financial institutions and the problems they face, we get a unique opportunity to work alongside a variety of CMS systems and DAO platforms.

Further, we understand how to effectively utilize Google Tag Manager tracking to optimize your digital advertising strategy across all eligible platforms, sending higher quality traffic to your website and digital account opening software. Speak to us today to learn more about our digital marketing services.

Compare The Best Digital Account Opening Solutions For Banks